Onboarding information

If you had an account on our old Service Area, you could easily claim your account on our new TTTech Customer Portal. All accounts have been moved to the new platform with the original access levels.  

To claim your new account, follow these steps: 

  1. Reset your password and activate the two-factor authentication. 
  2. The account is connected to the email you use to log in to our existing Service Area. 
  3. Login to the Customer Portal with your existing email and the newly created password.

Only TTTech customers can use the Customer Portal. You can register your account if you are a TTTech customer and need access to technical documentation, updates, and more.  

To create your new account, fill in the form - Create new account

Every new account is subject to approval. The approval process is no longer than a few working days. 

When a TTTech Customer Portal administrator creates your account, you will automatically receive an invitation email to claim your account and set your password.  

For your peace of mind, we've implemented a two-step verification process using an Authenticator App. This extra layer of security ensures that only you can access your TTTech Customer Portal account.  

To claim the account, follow these steps:

  1. Click on the link you have received in your invitation email.  
  2. Scan the QR code on the login page to create your account using an Authenticator app.
  3. Use the Authenticator app to get verification codes. When you open the app, you see a number under your account name. This number changes every 30 seconds, so you don't use the same number twice. When asked for a verification code, open the app and use whatever number is currently displayed.
  4. You can now set your password and other relevant profile information.
  5. You will receive a confirmation email about a successful account registration.  

You are a step away from becoming a customer and want to know more about the benefits of the TTTech Customer Portal. Reach out to us

  • The level of access to the products and documents is linked to a valid purchasing order, which the Customer Portal administrators will assign and/or update.  
  • Multiple accounts can be connected to a single purchasing order. Multiple purchase orders can be connected to a single account.  
  • There is no limit to the number of accounts from one company/customer or purchase order.  
  • Your account will remain active after your purchases expire, but your access to the product documentation and updates will be limited.